SYSTEM SUPERVISION
Through this service, customers can have constant and proactive monitoring of all IT equipment in order to keep the devices always efficient and available for use with guaranteed operational continuity.
Any malfunction or ‘possible future malfunction’ is reported and managed by our NOC (Network Operations Centre) department, which can assess its impact and decide whether and how to intervene through corrective/remedial action planning.
Thanks to this service, you can reduce the burden of IT management on your business by entrusting our team with the management of your technological infrastructure. Specific reports on the situation are prepared periodically, and possible improvement actions are defined with the customer.
In the context of GDPR compliance, we also offer the following services:
- Periodic review of security copies
- Periodic review of security patches
- Verification of the life cycle of access credentials
CENTRALISATION OF CORPORATE LOGS
Centralising corporate logs is an approach that is fully in line with the principle of Privacy by Design, where appropriate measures must be taken to prevent the risks of breaches from occurring.
Centralising logs is critical to preventing invasive events even before they happen. After all, the moment an IT device is compromised, the logs within it are often inaccessible. However, if these logs are outsourced to the cloud in real time, they can be used to analyse the incident and provide legal evidence.
EUROSYSTEM2000’s NOC is able to implement a complete solution that allows system administrators to be proactive and send specific alerts (triggers) based on certain “patterns” detected in the logs.
This service can be activated very quickly and is subject to a small monthly fee depending on the number of servers to be maintained.